Job Opportunities

Community Outreach Specialist 

Are you passionate about affordable housing access and community development? Join the West Elmwood team as the Community Outreach Specialist and you’ll gain valuable skills, exposure to leaders in the field, and experience that will strengthen your resume. Affordable housing experience not required, only a willingness to learn and a passion to serve others! Apply today!

This position is part of the Accessing Home AmeriCorps program. Accessing Home AmeriCorps members serve to alleviate the economic challenges faced by low- and middle-income households by delivering housing stabilization services at non-profits and municipal organizations across Rhode Island.

West Elmwood Housing Development Corporation (WEHDC) is a community development corporation that works to promote the development of healthy, sustainable communities through housing services to help individuals/neighborhoods meet their affordable housing needs. We work with partners/residents to build houses, communities and lives by investing in real estate and infrastructure in the West End of Providence and RI since 1970. The Community Outreach Specialist (COS) will connect tenants to WEHDC programs and external assistance as needed and will facilitate a dialogue between residents, Property Management, and WEHDC. The COS will also ensure that WEHDC tenants are actively involved in the 02907 Health Equity Zone, a Collaboration of 02907 Stakeholders led by WEHDC that address 4 social determinants that contribute to overall health outcomes: education, food systems, environmental conditions, and housing.


  • Orient new residents to the WEHDC properties and programs and serve as a referral source and liaison as needed:
  • Refer tenants to WEHDC programs and services as well as external rent/utility assistance, case management services, legal services, and other resources needed

o  Track these referrals in WEHDC’s client management system.

  • Assist residents in understanding requirements for tenancy made by Property Managers, including on time rental Facilitate discussions between residents and Property Management as needed.
  • Develop an avenue for dialogue between WEHDC tenants, WEHDC staff and Property Management
  • Collaborate with the 02907 Health Equity Zone to engage WEHDC tenants and community residents in developing solutions to address the 02907 HEZ pillars: housing, food systems, education, and environment
  • Coordinate community events, such as resource fairs, to generate positive rapport between the property owner and Make residents aware of available community resources and programming.
  • Attend Accessing Home Orientation, bi-weekly Accessing Home Professional Development Training and debriefs (not to exceed 20 percent of total hours served).
  • Provide services to at least 85 households
  • Recruit at least 6 volunteers to support community
  • Attend Rhode Island AmeriCorps statewide events &
  • Submit bi-weekly time sheets, service logs, and reports to Accessing
  • Become certified Resident Services


  • Attend community meetings including Neighborhood Association Meetings and City Council Ward Meetings.
  • Produce community resource documents to promote community
  • Organize and facilitate resident meetings.
  • Problem solve with residents when
  • Provide professional communication and leadership in a variety of meeting/presentation settings that support open, honest communication and inclusion of
  • If bilingual, assist in translating announcements and resources into
  • Educate staff and property management team about the needs of and services available for


  • Strong computer skill, familiar with Microsoft Office, and willingness to learn
  • Strong organizational skills, attention to detail and ability to communicate effectively orally and in
  • Desire to provide service to the community, highly motivated, well organized, self-starter and team
  • Proficient in Spanish.


  • Occasionally available on weeknights and weekends
  • Be a US Citizen, National, or Lawful Permanent Resident
  • Be at least 18 years of age
  • Have a high school diploma or equivalency
  • Have served in AmeriCorps no more than three times (the lifetime maximum is four terms of service as an AmeriCorps member)
  • Has not been convicted of murder or sexual assault and is willing to undergo an National Service Criminal History Check
  • Be committed to the Accessing Home program’s ethic of service and personal and professional development of its participants
  • Have the ability and enthusiasm to drive to, attend, and participate in all required trainings and events across Rhode Island
  • Committed to completing an entire service term; members must serve from September 1, 2020 to August 27, 2021 and complete 1700 hours
  • Available to regularly serve 35 hours per week


  • Living Allowance of $557.69 pre-taxes/bi-weekly
  • Education Award of $ 6,095.00
  • Loan interest accrual payments, if eligible
  • Health Coverage (excludes dependents)
  • Childcare assistance, if eligible
  • Training, Professional certification as a Resident Services Coordinator


Submit your application via our online form. In addition to your application, please submit your resume

to Applications are due August 1, 2020. To request a special accommodation please contact Joyce Welch at

Bilingual Family Coach (English/Spanish) 

Full Time Exempt Position

Reports to: Lead Family Coach

Dunamis Synergy is an initiative to support expectant and parenting teens and students ages 15-25 years old, and their children, as they strive together to achieve their educational potential and establish a legacy of prosperity that passes from one generation to the next. Dunamis Synergy, via a comprehensive “two generation” service coordination model, will complement and leverage existing efforts to address the needs of Rhode Island families and increase college access, persistence, and completion in the state.

We believe that post-secondary and early education, health and well-being, stable housing, economic supports, and social capital development are the core elements required to improve educational, health, and social outcomes and create an intergenerational cycle of opportunity among young families. Dunamis Synergy braids together the resources and partners required to support parenting teens and young adults who are prepared to build their family’s future through education.

West Elmwood Housing Development Corporation is seeking a full time Bilingual Family Coach who will work directly with families of children 0-4 who live in the 02907 zip code.

Family Coaches will work with families to access a diverse set of resources in the community to support parents’ and prospective parents’ success and to help ensure their children are healthy and ultimately ready to learn at school.


  • Assess family needs and link families to relevant available services and program
  • Provide culturally and linguistically appropriate information about available programs for young children.
  • Provide workshops on navigating state websites such as the Rhode Island Children’s Cabinet and Bright Stars.
  • Work with families in 02907 to access community based services and resources to help parents prepare their children for kindergarten.
  • Connect families to Family Visiting programs and services.
  • Promote early literacy and share age-appropriate literacy materials.
  • Contact, engage, and assist expectant and parenting teens and young adults to learn about and access resources to improve their and their child’s health, well-being, and education
  • Work with the participant and partners to coordinate services, facilitate transitions, and provide appropriate follow-up.
  • Empower individuals to identify and gain access to resources to meet their and their family’s specific needs and goals.
  • Use a variety of techniques to motivate and support behavior change to improve health, well-being, and educational persistence.
  • Establish and maintain cooperative relationships with schools, child care providers, community-based organizations and other resources.
  • Use data and apply evidence-based and promising practices in efforts to support individuals and their children in reaching their goals.
  • Work with management and the initiative’s Steering Committee to engage in systemic problem solving, including assessment, information gathering, goal setting, planning, implementation, evaluation, and revision of plans and methods, as necessary, to achieve initiative goals.
  • Use principles and skills to identify and develop community leaders, and involve them in the work of the initiative, and in the community, as appropriate.
  • Adhere to confidentiality and privacy rights in accordance with employer and legal reporting requirements


To perform this job successfully, an individual must have the following education and/or experience.

  • Bachelor’s degree in human services, education or related field
  • Experience in direct service with adolescents or young adults
  • Experience working with diverse populations
  • A minimum of two (2) years of experience working with families.
  • Citizenship, residency or work VISA in United States required.
  • Must have reliable transportation, valid driver’s license and proof of automobile insurance required.
  • Previous lived experience as a young parent or parenting secondary or post-secondary student is strongly desired.
  • Bi-lingual
  • Community Health Worker Certificate in the state of Rhode Island a plus


The requirements listed below are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High level of interpersonal skills and excellent writing and oral communication skills.
  • Ability to utilize personal experiences to enhance support to families while maintaining professional boundaries.
  • Knowledge of public education system, community resources and higher education preferred.
  • Ability to convey complex information in a clear and concrete manner.
  • Bilingual skills are strongly desired.
  • Ability to effectively work independently and in collaboration with multiple staff and partners.
  • Ability to effectively carryout the mission and philosophy of WEHDC and demonstrate a willingness to work cooperatively and collaboratively with multiple constituents.
  • Must demonstrate professionalism in appearance and actions; handle difficult or stressful situations in a calm and respectful manner; demonstrate fair treatment of others and support a positive work environment.
  • Ability to logically resolve problem situations and develop alternative solutions when faced with obstacles; use innovative ideas to resolve problems and develop effective solutions, take responsibility for actions.
  • Must possess the ability to multitask and prioritize time and activities.
  • Must be organized and effectively manage time and commitments.

Send your resume and a cover letter describing your qualifications via email to Please include “Dunamis Synergy Bilingual (English/Spanish) Family Coach” in the e-mail subject line.

Office Manager

Full Time Exempt Position

Reports to: Executive Director


The Office Manager (OM) will organize, coordinate office administration and procedures to ensure organizational, effectiveness and efficiency. This role is also responsible for performing HR-related duties and supporting the Executive Director. The Office Manager is responsible for customer service to the public and other stakeholders, thus ensuring discretion and confidentiality consistent with policies.


  • Work with project leads to assist with data collection and reporting requirements
  • Update health and safety policies and the postings of labor requirements as needed to ensure compliance
  • Monitor and restock office supplies, replenish postage meter and process online purchasing as needed
  • Maintain inventory of all office equipment
  • Oversee mail and e-statement distribution, ensure accurate invoice processing for finance. Record all checks, and forward to finance for bank deposits preparation
  • Responsible for employee on-boarding. Maintain positive employee relations, support performance management with supervisors. Oversee employee recruitment/employment and employment compliance
  • Monitor security measures including management of all keys and alarm system
  • Assist with the reconciliation of fees and receipts for services rendered. Ensure accurate invoice processing and check preparation for finance.
  • Assist in the development, updating and implementation of agency policies and procedures including operations manual and employee handbook.
  • Update and maintain agency calendar and tickler file
  • Coordinate and prepare for Board meetings, which may include event preparation and planning. Prepare meeting notices and record meeting minutes
  • Coordinate travel for staff as required
  • Assist Executive Director with scheduling meetings
  • Update and maintain filing systems (paper and electronic) to ensure that these systems are up to date. Oversee transfer and disposal of records per retention schedules and policies.
  • Other duties as required

To perform this job successfully, an individual must have the following education and/or experience

  • Experience with nonprofit financial structures required
  • A minimum of 3 years’ experience in financial leadership position
  • Advanced computer skills on MS Office & accounting software Peachtree & QuickBooks
  • Proven knowledge of bookkeeping and accounting principles, practices, standard, laws and regulations
  • BS in Accounting or Finance highly desirable
  • Must pass background check (BCI)


  • Experience with Microsoft Office required
  • Interpersonal skills necessary to provide direction and training
  • The ability to meet deadlines and pay attention to detail.
  • The ability to handle multiple tasks concurrently and work independently
  • The ability to analyze and make decisions and/or recommendations.
  • Interpersonal skills necessary to interact with representatives from diverse races, religion and cultural backgrounds.
  • Minimum two years’ office administration or managerial experience.
  • High school diploma/GED required. Some college education preferred.
  • Non-profit experience preferred.
  • Transportation and insurance required


  • Normal Office Environment
  • Some evenings and weekends required
  • Local travel is typical

Send your resume and a cover letter describing your qualifications via email to no later than 5:00pm on May 8th. Please include “Office Manager” in the email subject line.

HEZ Engagement Specialist


The Engagement Specialist will actively engage community members in the new Health Equity Zone (HEZ) initiative in Providence’s 02907 zip code.  In this role, the specialist will provide important insight into how to authentically engage community residents within the West End, Elmwood, South Elmwood, Reservoir and South Providence neighborhoods. The Engagement Specialist will help to ensure that resident voices both inform the work of the HEZ and are included in initiative decision making.  


  • Support efforts to ensure that the 02907 community health assessment is informed by  community voices to identify both community strengths and challenges. 
  • Help members of the HEZ collaborative to engage individuals, groups, organizations and communities in the assessment through many strategies. 
  • Actively organize and help lead community events and activities (focus groups, community meetings, community events, surveys, collect community input. 
  • Represent the HEZ at local events, community gatherings, workshops, trainings and with community leaders, local politicians, and community-based organizations. 
  • Share information with individuals, colleagues, and communities to help plan and carry out HEZ related programs, services, and advocacy. 
  • Gain insights about needed resources and changes required to improve community health.  
  • Gather information from different sources to better understand individuals, families, and communities.   
  • Assist communities to identify their goals, barriers to change, and supports for problem solving.  
  • Share community assessment results with colleagues and communities to inform planning and health improvement efforts.  


  • Certified Community Health Workers or those in the process of becoming Community Health Workers preferred.
  • Resident of the 02907 zip code (Providence’s West End, Elmwood, Reservoir Triangle, or South Providence neighborhoods) preferred. 
  • Fluency (speaking, reading, and writing) in English and at least one other language commonly spoken by residents of the 02907 zip code. 
  • Strong interpersonal skills 
  • Comfort working with diverse communities 
  • An intrinsic desire to improve the health of individuals and communities 
  • Enthusiasm! 


The requirements listed below are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Ability to effectively work independently and in collaboration with multiple staff and partners. 
  • Ability to build and sustain trust and rapport with community members based on listening and respect.  

To apply, please send your resume and a brief cover letter via e-mail to Dominique Resendes at